TERMS AND CONDITIONS OF SALE
The present General Terms of Use (hereinafter referred to as the "GTU") are intended to define the rules for the use and navigation on the website "www.hoteldesgrandsvoyageurs.com" (hereinafter referred to as the "Website"). They aim to specify, in particular, the obligations of any user of the Website (the "User") and of the company HOTEL DES GRANDS VOYAGEURS, as the publisher of the Website.
The Website is published by the company SAS Groupement Européen de l’Immobilier, a French law company, registered with the Paris Trade and Companies Register under number Paris B 328 680 087, VAT number FR62328680087, with a share capital of €140,250.00, and whose registered office is located at 92 Rue de Vaugirard - 75006 Paris, France; phone number (+33) 1 49 54 87 00 (hereinafter referred to as "Hotel des Grands Voyageurs").
Any User of the Website must, before using it for the first time, familiarize themselves with the features of the Website and these GTU. Any use of the Website implies full acceptance of the GTU without any reservations. If a User does not wish to accept the GTU, they are asked not to use the Website and to immediately stop browsing on it.
HOTEL DES GRANDS VOYAGEURS reserves the right to modify these GTU at any time and without prior notice. Consequently, it is recommended that Users regularly refer to the latest version of the GTU available on the Website.
PURPOSE OF THE WEBSITE
The Website is intended to:
-
Present the Hotel des Grands Voyageurs, a high-end 4-star hotel located at 92 Rue de Vaugirard in the 6th arrondissement of Paris, France, offering accommodation services (the "Hotel");
- Offer reservations for accommodation services provided by the Hotel, as well as dining services offered by the Hotel's restaurant;
- Facilitate contact between customers and/or Users and the HOTEL DES GRANDS VOYAGEURS.
The above list is not exhaustive and may be modified at any time by HOTEL DES GRANDS VOYAGEURS, without any liability on their part.
ACCESS AND AVAILABILITY OF THE WEBSITE
The Website is open to all Users, internet users, or mobile users, and is accessible 24/7, except in cases of force majeure or events beyond the control of HOTEL DES GRANDS VOYAGEURS, and subject to any necessary maintenance or technical interventions required for the proper functioning of the Website.
Users are responsible for arranging the means to access the Website, particularly the internet connection necessary for browsing. They are also responsible for any telecommunications costs incurred when accessing and using the Website.
HOTEL DES GRANDS VOYAGEURS reserves the right, without notice or compensation, to temporarily or permanently close the Website and/or interrupt access to one or more of the Website’s features for updates or technical changes. HOTEL DES GRANDS VOYAGEURS also reserves the right to make any changes or improvements they deem necessary for the Website's proper functioning and the services provided.
Maintenance work may be carried out on the Website at any time, without prior notice to Users.
HOTEL DES GRANDS VOYAGEURS cannot be held liable for any temporary or permanent inability of Users to access or navigate the Website.
In this respect, Users acknowledge and accept the limitations and characteristics of the internet network and the systems used by the Website and recognize that:
- The use of the Website is at their own risk;
- The use of the Website requires an internet connection and proper network functioning;
- The protection of their own data is their responsibility, and they must take all appropriate measures to safeguard and protect their data from any potential viruses that may be present on the Website.
Consequently, Users acknowledge that HOTEL DES GRANDS VOYAGEURS cannot be held liable for any internet network malfunctions experienced by the User.
USER COMMITMENTS
The User agrees to navigate the Website in compliance with the laws and regulations in force and in accordance with these GTU. Specifically, they agree to:
-
Comply with the regulations applicable to navigating the Website;
- Not use any methods aimed at copying Website content, and not alter, reproduce, modify, or create derivative works from the content of the Website without the prior written consent of HOTEL DES GRANDS VOYAGEURS;
- Not use, reproduce, or cause to be reproduced, for commercial purposes, the Website or the services offered on it;
- Not compromise the integrity and/or security of the Website, particularly by uploading viruses or any other computer programs intended to damage the Website;
- Not upload to the Website, transmit, or send, by any means, any illegal, harmful, abusive, threatening, or unlawful content toward any third party, or content contrary to public order, morality, or defamatory; and
- More generally, not use the Website for purposes other than those outlined in section 1 above.
PROTECTION OF PERSONAL DATA
In accordance with data protection regulations, HOTEL DES GRANDS VOYAGEURS processes personal data as part of its commercial activity, particularly through the Website.
HOTEL DES GRANDS VOYAGEURS, in its capacity as the data controller under the applicable regulations, is committed to processing personal data in compliance with the relevant laws. Users are encouraged to consult the personal data processing policy implemented by HOTEL DES GRANDS VOYAGEURS, available on the Website.
INTELLECTUAL PROPERTY
It is specified that HOTEL DES GRANDS VOYAGEURS is the sole owner of the "HOTEL DES GRANDS VOYAGEURS" brand and its logo. Users acknowledge the exclusive rights of HOTEL DES GRANDS VOYAGEURS over the "HOTEL DES GRANDS VOYAGEURS" brand and its related logo and agree not to use them in any way or infringe on HOTEL DES GRANDS VOYAGEURS' intellectual property rights.
HOTEL DES GRANDS VOYAGEURS is the exclusive owner of all intellectual property rights relating to both the structure and content of the Website. The entire Website is protected by French intellectual property laws. All reproduction and representation rights are reserved to HOTEL DES GRANDS VOYAGEURS. Consequently, all texts, graphics, icons, photographs, plans, drawings, images, logos, videos, sounds, trademarks, databases, sound sequences, and more generally, all visual or sound elements that make up the Website, as well as the Website’s source code, are the exclusive property of HOTEL DES GRANDS VOYAGEURS and may not be reproduced, exploited, or extracted in any way without the express, written, and prior authorization of HOTEL DES GRANDS VOYAGEURS.
Users do not acquire any intellectual property rights over the Website, its content, and/or the services offered, other than the rights granted by these GTU.
Users expressly agree that their use of the Website will not infringe on the intellectual property rights of HOTEL DES GRANDS VOYAGEURS and that their use will not constitute counterfeiting or unfair or parasitic competition against the information and content of the Website and the services offered.
However, Users may download a copy of the documents to their computer for personal, non-commercial use, provided that they do not alter the information contained and retain intact any copyrights and other proprietary notices. HOTEL DES GRANDS VOYAGEURS reserves the right to take legal action against any User who fails to comply with these conditions.
Any reference or link to the Website must be authorized in advance by HOTEL DES GRANDS VOYAGEURS.
LIABILITY
The Website is made available without any warranty of any kind and is accessible "as is" and based on its availability. HOTEL DES GRANDS VOYAGEURS is committed to ensuring the proper functioning of the Website. However, HOTEL DES GRANDS VOYAGEURS cannot be held liable in case of malfunction and/or unavailability of the Website.
By using the Website, Users accept all risks associated with its use. Therefore, it is the responsibility of each User to take all appropriate measures to protect their data and/or software stored on their computer equipment against any possible threats. HOTEL DES GRANDS VOYAGEURS cannot be held liable for (i) any damage, of any kind, caused to the User's data or computer equipment or (ii) the presence of viruses on the Website.
To the fullest extent permitted by applicable law, HOTEL DES GRANDS VOYAGEURS' liability can only be engaged in case of fault, negligence, or breach of its obligations, and will be limited to direct, certain, actual, and established damages, excluding any indirect damages or damages resulting from the loss of data caused by the use or inability to use the Website.
HOTEL DES GRANDS VOYAGEURS may temporarily or permanently interrupt access to the Website, particularly in the event of cessation of the relevant activity by HOTEL DES GRANDS VOYAGEURS or in the case of judicial or amicable liquidation of the company; in such cases, these GTU would be automatically terminated.
The information available on the Website is provided as is. Consequently, HOTEL DES GRANDS VOYAGEURS cannot be held liable for the accuracy, errors, or omissions contained on the Website. The photographs on the Website have no contractual value.
MISCELLANEOUS
HOTEL DES GRANDS VOYAGEURS reserves the right to transfer these GTU and all rights and obligations attached to them to any third party without the User's prior written consent. The User agrees that such a transfer will release HOTEL DES GRANDS VOYAGEURS from its future contractual obligations to the User. The User cannot transfer or assign the rights or obligations they hold under these GTU without the express, written, and prior consent of HOTEL DES GRANDS VOYAGEURS.
The French version of the GTU will prevail over all translations in the event of any dispute, litigation, or difficulty in interpreting or executing these terms, or more generally concerning the relationship between the parties. The English translation is provided solely for convenience.
If any provision of these GTU is declared null or void, the other provisions will remain valid and enforceable.
APPLICABLE LAW AND JURISDICTION
These GTU are subject to French law. Any dispute related to these GTU, including their validity, interpretation, execution, and consequences, shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France.
BEST ONLINE RATE GARANTEE :
Who do I contact If I see a lower rate on antoher wesbsite ?
Within 24 hours of making your reservation on the official hotel website or call center, contact our reservation team at hotel@hdgv.fr
A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
The guarantee does not apply to the following rate types :
- Reservations concerning 8 rooms or more
- Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
- Special "exclusive offers" or "online coupons" or email solicitations not intended for the general public;
- Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
- Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
- Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples: Priceline and Hotwire;
-Any other unpublished or private rates or sites requiring login.
Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public, other than the official hotel website, within 24 hours of booking your hotel room on the official hotel website and at least 48 hours prior to midnight hotel local time of your arrival date.
The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the official hotel website confirmation email, and the same advance payment and refund policies and restrictions must apply.
The comparison Rate must still be available at the time Reservation or hotel front office team validates the claim.
The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the official hotel website rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on the official hotel website is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.
When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.
If your reservation meets these criteria, let us know by submitting the claim form.
Reservation or hotel front office team will verify the rate meets all these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and offer a free room upgrade upon availability. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.
If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.
The Best Rates Guarantee is void where prohibited by law.
We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on the official hotel website. If the Comparison Rate is reserved through any Website other than the official hotel website, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.
CONTACT
For any questions or requests for information regarding these GTU, the User may contact HOTEL DES GRANDS VOYAGEURS at the following email address: hotel@hdgv.fr or by phone at (+33) 1 49 54 87 00.
- MENTIONS LÉGALES
EDITEUR :
HOTEL DES GRANDS VOYAGEURS
Société de droit français, immatriculée au Registre du Commerce et des Sociétés de Paris capital social de 140 250,00 €
Adresse du siège social: 92 Rue de Vaugirard - 75006 Paris
RCS Paris B 328 680 087
Numéro de TVA FR62328680087
Coordonnées :
hotel@hdgv.fr
(+33) 1 49 54 87 00
HEBERGEUR :
Agence WEBCOM
Siège social : 22 rue Larrey - 75005 Paris